Step-by-Step Guide

Click Withdraw.

Withdrawal type: Bitcoin (BTC).

Select a Wallet you would like to withdraw the funds from.

Enter your amount.

Click Request Withdrawal.

Enter your Bitcoin (BTC) address: Copy and paste this from your Bitcoin (BTC) Wallet to ensure it is correct or scan the QR Code.

 !! Please check carefully before requesting a withdrawal !!

• Only enter a Bitcoin (BTC) wallet address     
• Enter the exact Bitcoin (BTC) address of your Bitcoin (BTC) wallet  

You will need to verify your identity in order to be able to withdraw at any time. Please take a look at our step-by-step guide on how to verify your account.
 

If you notice an error, please contact our support department immediately to see if it is still possible to cancel the withdrawal request. 

Due to the digital currency protocols, transactions can neither be canceled nor reversed once processed. Providing incorrect details may result in the permanent loss of funds. 

We aim to process withdrawal requests within 24 hours. Once processed it can take 1-3 hours or as soon as you get 3-6 confirmations on the Blockchain before the funds will be available in your BTC wallet. You can monitor/search on www.blockchain.com